Order Information

All you need to know for buying from mystically

Webpage Description

Mystically offers trade and art items from all around the world

Main page : Sliding Banner and latest things uploaded to the store (max. 108 items shown)
Categories : stone – metal – organic – ritual 

Menues top right 
Order info : the page you are looking at right now
Item info : basic information about items on sale and gallery with pictures
About mystically : some information about mystically
Contact : if you have questions contact here
Product search: located top right - enter keyword and search
Language: located top right - I offer german and english 

Product Details 
left side : various item pictures of the product on sale
right side : product data and a short description about the product

 Guest purchase, registering & account information

Currency

Prices are shown in CHF / Swiss Franc which is currently somewhere around 1:1 to Euro and US Dollar. 
Please use an online currency converter to get an estimate of the price in your own currency
(https://www.xe.com/de/currencyconverter/)

Buying as a guest

Your customer date will not be saved - your purchase is a one time purchase. After that I will not contact you with a newsletter or mail

Registering 
With the registration you get an account that has some functionality like a wishlist, purchase list, newsletter and so on. Your registered account can be deleted by yourself. To register only email plus first- & lastname is required. For orders I additionally need your address for shipping 

Account functionalities
Account dashboard : Overview on your account
Account details : Like your name, email and address
Order List : List of your orders
Wish List : Mark items are listed here
Newsletter : Its activated by default but can be deactivated by yourself. Right now no newsletters
are sent at all. In the near future there will be 1-2 newsletters a year
 Account delete : Delete your account here

Payment Information

Payment is possible with all types of credit cards via paypal. With paypal your credit card information is unknown to me - on top, paypal offers buyer and seller protection. This means more security for you and me 

Swiss buyers 
For Swiss buyers I can also offer pre-payment to my bank account. For this, please contact me and let me know the items you are interested in. I will send you an invoice for them with payment information and banking details. After I have received your payments, products will be sent to you.

Shipping Information

All items are sent by Swiss Post (worldwide) on either Wednesday or Saturday. All packets are tracked, insured and require signature from your side. Shipping costs are automatically calculated by weight & destination and include packing material. In case shipping charges were calculated too high, I will refund excess of shipping after shipping is completed. In case shipping is too low, I will either cover for this myself - or in case the difference is large I will contact you and ask for additional shipping charges. You can either accept the additional charges or request a full refund of the payment 

Product Information

On the top right of this webpage you a menu called "item information". This page gives you an overview about all product-groups offered by mystically

Guarantee & returning items 
All sales are final! There is no guarantee on all items as most items are antique or at leatst contain some antique parts. Most items already show signs of use and many have small damages like cracks or scratches. Please look carefully on what you want and ask before you buy! If an item you have purchased is not as described then of course I will take it back and make a full refund. But Im not able to take items back just only because you changed your mind or you don't like it anymore

Wholesale 
Im more retail focused as most items are unique. But if you intend to by many things please contact me and let me know what you intend do buy. I do give wholesale discounts but it’s largely depending on what you select. If you agree to the discount simply purchase with regular price and I will refund the discount we agreed on

Any other question?

Use the contact functionality and ask